BM COM today announced that UK ISP Rymote has selected the BM COM Device Management Cloud Solution as its preferred TR-069 device management platform. The solution enables Rymote to manage its FTTH-connected CPE estate effectively, ensuring customers enjoy reliable broadband services and high-quality user experiences.
“This was a great opportunity for us to work with the team at Rymote,” said Mark Torrans, Sales Director EMEA. “Timeframes were challenging on this cloud project. However, the team at Rymote was totally focused from day one. They even set up the VPN in 24 hours. Without this focus, we would have struggled to turn everything around for Rymote in 1 week. So thanks again to Al Yong and the team for selecting BM COM Cloud as their device management platform of choice.”
Moreover, the BM COM Cloud platform streamlines remote provisioning, firmware upgrades, and diagnostics across diverse devices. As a result, Rymote can minimize operational costs, accelerate service delivery, and respond faster to customer needs in a competitive UK ISP market.
In addition, the cloud delivery model, managed by BM COM from the Czech Republic, guarantees flexibility and scalability. This approach allows Rymote to expand services with confidence, while maintaining control and visibility over thousands of customer devices. Security remains a priority within BM COM’s TR-069 device management solution. Encrypted connections, strict authentication, and access controls protect sensitive data, ensuring compliance with UK and EU regulations. Consequently, Rymote benefits from both robust security and peace of mind for its customers.
Through this collaboration, Rymote gains advanced tools to support Wi-Fi optimization, customer self-service portals, and proactive issue resolution. Furthermore, the BM COM Cloud platform integrates seamlessly with modern ISP workflows, empowering support teams with insights that improve response times and customer satisfaction.
“We found BM COM extremely focused and professional. The turnaround was quick, responsive and the whole process was slick from product inception to delivery. The team at BM COM worked hard to achieve this. In the end, we are pleased that we chosen BM COM. Everything was running smoothly as we worked with such a professional company,” stated Al Yong, Director at Rymote.
Finally, this partnership underscores BM COM’s position as a trusted provider of TR-069 and TR-369 device management solutions across EMEA. With proven expertise and a growing presence in the UK fibre broadband market, BM COM continues to help ISPs like Rymote deliver next-generation services efficiently.