Vancouver, Canada – September 2, 2025
A leading global provider of broadband service orchestration, device management, and network intelligence solutions, Incognito Software Systems partners with BM COM. As a value-added reseller and system integrator, we aim to bring advanced devices and in-home Wi-Fi management solutions. Our joint operations and activities will focus mainly on broadband providers across Europe. As part of the partnership, BM COM will host Incognito’s cloud-based Digital Experience (DX) Solution. This will enable us to offer broadband providers in the market easy access to a turnkey platform. This platform can efficiently configure, monitor, and manage customer-premises equipment (CPE). It also proactively resolves connectivity issues and launches innovative smart home services.
“This partnership is a testament to our commitment. It is the commitment to expand our reach and provide innovative solutions to broadband service providers worldwide,” said Gary Knee, CEO at Incognito. “By working together with BM COM, we’re enabling operators to meet their business goals. They will get there faster and we will support their growing demands of today’s connected home.”
Through this collaboration, BM COM will offer a fully managed SaaS deployment of Incognito’s DX Solution. Such a platform will enable service providers to deploy and scale advanced end-to-end device management and telemetry without adding complexity to their operations. It is Incognito’s industry-proven software solutions and BM COM’s regional support and technical expertise that will benefit the service providers. A common solution will reduce costs and meet the growing demand for reliable, high-performance broadband services.
About BM COM and Incognito’s Device Management Solution
Incognito’s DX Solution is a carrier-grade, vendor-agnostic platform, featuring an award-winning Auto Configuration Server (ACS). It also provides User Services Platform (USP) support as the future-proof approach to Device Management Solutions. It enables seamless device management, automated network-wide monitoring, and real-time analytics over any access technology. Supporting standards such as TR-069 and TR-369 (USP), the platform provides enhanced visibility, lifecycle control, and self-care tools for in-home devices and services. Not to be forgotten is the ability to deploy smart home apps directly on CPEs using virtualized containers, all aimed at improving the subscriber’s quality of experience.
“Our partnership with Incognito enhances the value we offer to our customers by combining a best-in-class device and Wi-Fi management solution with hands-on services to ensure successful deployments,” said David Mansfeld, Managing Partner at BM COM. “Together, we’re empowering service providers with the solutions and services to improve operational efficiency, gain real-time visibility into the connected home, and elevate customer experience.”