The need for connectivity is growing – not only from subscribers, but from things too. Subscribers love WiFi and when their expectations are met or even exceeded then they will stay as loyal customers for a long time!
A tool for service providers to analyze WiFi usage and performance, optimize network performance, and improve the subscriber experience.
What we do...
Average ROI with bmcom
Operators need to have visibility into how their networks are being utilized and what the trends are. Cloud-based WiFi software provides this insight with near real-time updates via an easy-to-use dashboard. By visualizing the data, network operators can see which areas of the network need attention and where capacity needs to be added.
WiFi networks are constantly changing – new devices are connecting, applications are being used, and users are moving around. This makes it difficult to manage a network without proactive performance analytics. Cloud-based wifi software uses machine learning algorithms to predict how the network will change and identify areas of potential interference. This allows operators to be proactive in their management of the network, making changes before problems occur.
When issues do occur, cloud-based WiFi software can automatically fix them. By using a combination of performance data and machine learning , the software can identify the root cause of an issue and apply the necessary fix. This reduces the need for manual intervention and allows operators to focus on more pressing tasks.
In order to improve the quality of your customers’ experience, you need to have insights into their usage patterns and preferences. Cloud-based WiFi software provides this insight by tracking which devices are connecting to the network, what applications are being used, and how much data is being consumed. This information can be used to upsell customers on higher-speed plans or additional services.
WiFi optimization and management is a complex task that requires specialized knowledge and skills. By using cloud-based WiFi software, operators can save valuable engineering resources that can be used for other tasks. The software handles the complexities of wifi optimization, saving resources, time, and money.
The goal of WiFi optimization is to improve the quality of experience (QoE) for users. By identifying and resolving areas of interference, optimizing spectrum and capacity, and providing insights into network performance, cloud-based wifi software can help improve QoE for users. This leads to happier customers and reduced customer turnover.
WiFi Optimization for Telco & ISP Brands is an optimization solution that helps manage and improve WiFi performance. The solution includes a variety of tools to help troubleshoot and optimize a WiFi network. It also provides insights into how a network is performing and what steps you can take to improve it.
The process of configuring a WiFi network for optimal performance is called WiFi Optimization. By minimizing the number of WiFi dropouts and maximizing the signal strength and speed, you can keep your customers happy and reduce customer turnover. Businesses that rely on their WiFi networks, such as hotels or restaurants, need to pay increased attention to this optimization – if you improve your WiFi network, it will positively impact your business’ bottom line.
With the introduction of end-user devices and cloud-based applications and data, WiFi networks have become the preferred choice for connectivity. Newer devices don’t have wired connectivity options – WiFi is their only way to connect. The digital home has seen a dramatic change in recent years in how we use WiFi networks – from an access network supporting a few laptop applications, to a mission-critical network now responsible for supporting many different types of data including video and voice services on various kinds of devices.
CSPs now consider WiFi to be a necessary business asset. WiFi is an important strategic component of network carriers and will continue to grow in future 5G networks. The quality of the user experience and high-performance WiFi networks are critical for CSP service success.
The optimization of Wifi can be achieved by optimizing the user access layer, application layer, hardware layer, the spectrum and capacity. CSPs are less in control of application and device layers, however CSPs can control the usage of spectrum and capacity.
The demand for carrier-grade WiFi services is increasing at a rapid rate, as IoT and 5G applications, as well as the growing use of smart everything, are all driving adoption. WiFi performance today is the key determining element in how a customer judges the QoE provided by their Communication Service Provider (CSP). In any case, regardless of whether the uplink connection is wired fiber, cable or copper or LTE, WiFi is typically the most significant bottle-neck in subscriber performance.
Today, nearly one-third of a CSP’s help desk calls are due to bad in-home connectivity. Although gigabit broadband connections have been brought into homes by these providers, they typically can’t regulate the home coverage situation. A large WiFi network challenge is intermediate interference from other WiFi devices (e.g different networks) or non-WiFi devices (e.g microwaves). This type of interference is worse in an apartment complex with several neighbors nearby.
WiFi technologies are becoming a necessary component of CSPs broadband plans. As a result, they will be required to build and operate high-performance carrier-grade WiFi networks that are scalable and able to meet consumers’ demand while also providing a high-quality user experience.
Given that WiFi spectrum is a restricted resource, it’s important to make the best use of it possible. This allows you to deploy enough network capacity for your needs, especially when usage is high. The common solution – adding more Access Points when traffic increases in a dense area – will only work up to a point before bumping into WiFi’s spectrum limit. Because the 2.4GHz band in which WiFi operates only has three non-overlapping channels, just three APs can be effectively deployed in a given region. If you add a fourth AP, you’ll need to copy the same channel, resulting in interference and lowering overall performance on that channel. The 5GHz band supports a significantly greater amount of spectrum – up to 24 in some countries.
Many people have their WiFi devices on in public places, but they’re not connected to any networks. Even though they’re not using the internet, these unassociated devices still probe for WiFi networks. Probe messages and AP responses occur at the lowest WiFi rate, taking up valuable time that could be used by others who want to use the network. If too many individuals try to use the same WiFi radio at once, it overloads and performance starts to drop. Therefore, in order to have a high density of users or handle a lot of traffic, more wireless radios are required for communication. To make the best use possible of the available spectrum, you need up to 27 radios – which is the total number of channels available with WiFi.
With just two radios – one each in 2.4GHz and 5GHz – conventional APs function, traditional networks have used two separate radio frequencies to broadcast the same data across multiple access points.
Telco and ISP providers can use WiFi analytics to gain insights into network performance and identify areas for optimization. This includes monitoring network traffic, identifying areas of high usage, and analyzing signal strength and interference to optimize network coverage and performance. QoS is critical for ensuring that users have a good experience when using WiFi networks. Telco and ISP providers can optimize QoS by prioritizing network traffic based on application or user requirements, and by ensuring that network resources are allocated fairly among users.
WiFi Security Optimization: Security is critical for WiFi networks, and Telco and ISP providers can optimize security by implementing robust authentication and encryption protocols, and by monitoring network traffic for potential security threats or unauthorized access. Ensuring reliable WiFi coverage across a range of environments and use cases is critical for Telco and ISP providers. Providers can optimize WiFi coverage by strategically placing access points, optimizing signal strength and interference, and implementing technologies such as beamforming and mesh networking to extend coverage and improve performance.
There is no one-size-fits-all answer to this question, as the best way to improve your WiFi network will vary depending on your specific situation. However, some tips that may help include: ensuring that your router is properly configured and updated, using a wireless range extender or mesh system to extend your WiFi signal, and placing your router in a central location.
One way to extend your WiFi signal is to use a wireless range extender. This device picks up your existing WiFi signal and amplifies it, then broadcasts the amplified signal over a wider area. Another option is to use a mesh system, which consists of multiple devices that work together to extend a WiFi signal.
There are a number of factors that can cause interference with WiFi, including physical objects (such as walls), other electronic devices (such as microwaves), and even weather. In general, anything that can obstruct or reflect a radio wave can cause interference.
