Welcome to BM COM
QoS & QoE Monitoring
Quality of service and experience refer to the level of satisfaction that customers receive when using a product or service. It is essential for businesses to prioritize these factors because they directly impact customer loyalty, retention, and revenue. Customers are more likely to return and recommend a business to others if they have a positive experience and receive high-quality service. Poor quality of service or experience, on the other hand, can lead to negative reviews, lost sales, and damage to a business’s reputation.
Our solutions drive better quality in experience and services.